Event Reservation

A signed rental agreement and payment of total rental price is required to reserve a date for an event. A cancellation fee of 20% of the total rental price will be assessed for any cancellation made within 24 hours of the agreed upon rental time. Additional fees may be assessed for locations greater than 20 miles of zip code 19804. Fees may be assessed for irreparable damage or theft of games. A card is required to be kept on file until after rental materials are returned and inspected for proper future use.

Rental Period

The standard rental period is anytime between 9:00AM and 11:00PM of the same day. The rental time requested will be stated at the time of booking, all adjustments to the agreed upon rental period must be agreed upon by both parties and specified in the rental information document. The renter is responsible for safely storing the games from inclement weather and to prevent damage from the time they are delivered until they are picked up.

Game Delivery and Pick-Up

The games will be delivered at least 30 minutes prior to the scheduled start of the event and picked up at the scheduled end of the event.  The delivery and pick-up times can be adjusted if requested, all adjustments to the standard times must be agreed upon by both parties and specified in the rental information document. Equipment will come in designated carryall. Assistance with set up can be provided. We request that all pieces be  collected and accounted for prior to our arrival to assist with a quick pick up.

Wear and Tear

The appearance of the games may be slightly different than in the rental literature because of wear and tear. The games are subject to wear and tear from normal rental use and may sustain minor cosmetic damage and blemishes during the rental period, the renter is not liable for this type of damage.

Appropriate Use of the Games

The games are intended to be played in a reasonable and respectful manner according to the instructions provided with the games. The games are not to be misused in a manner which could cause damage, which includes: hanging things from the games, attaching things to the games, resting drinks on the games, etc. It is the responsibility of the renter to assure that misuse does not occur.

Inclement Weather

In the event of inclement weather during the rental period it is the responsibility of the renter to move the games to a dry location to protect them from sustaining water damage. In the event of inclement weather prior to the start of an event where the venue does not have an indoor contingency plan, the renter will be provided a full refund of the rental price.

Damage Beyond Repair/Theft of Games

The renter acknowledges that they are responsible for all equipment from the time of possession to the time of return. Renter assumes the entire risk of loss, regardless of cause. If items are lost, stolen, or damaged the renter will assume the cost of replacing or repair, not to exceed $200. Damage includes, but is not limited to, tears, rips, scratches, dents, missing pieces, missing parts, missing instructions, permanent stains, cuts, gouges, burns, permanent aesthetic changes, holes, stickers, decals, confetti or glitter, any condition that hinders the functionality of the games and equipment, or any damage beyond normal wear and tear to be determined in the sole discretion of Twilight Escapes.

Rental Game Unavailable due to Damage or Theft

Every attempt will be made to replace a lawn game prior to a reserved event, should it be stolen or completely destroyed by the previous renter. However, should a game be unavailable to rent due to damage or theft, an available alternate game will be offered or a refund will be given for the game that is unable to be rented.  

Limit of Liability

Twilight Escapes and all representatives are only financially responsible and liable for up to but not to exceed the payments and security deposit received by the renter, for the rental price of the games during the rental period agreed upon. The renter acknowledges that they are solely responsible for assuring that their guests are using the lawn games in a safe and civil manner. Twilight Escapes is not liable for any personal injury or property damage to customer, and/or any individuals that utilize the equipment while under customer’s possession. Further, Twilight Escapes is not liable for any personal injury or property damage if the Equipment is improperly used, the Equipment malfunctions in any way, or for any other reason whatsoever related to the Customer and others’ use of the Equipment.